Keromax - A premium heating oil designed to lower carbon build-up; stabilizes fuel; inhibits sludge formation; keeps fuel fresher for longer; reduces service problems and improves system efficiency, Lowering fuel consumption.
WCF Fuels - North East have substantial fuel oil storage facilities throughout the North East of England, where our modern fleet of tankers are based. Allowing us to deliver more efficiently to all our customers throughout the region.
Due to the recent spread of the
Coronavirus, we would like to assure you that we are taking the outbreak
seriously and are putting contingency plans in place to ensure that there will
be minimal disruptions to our business, deliveries and customers.
With this in mind, we have already
taken steps to ensure that the business continues as usual and you are still
able to place orders over the telephone, email and your usual channel.
To protect our delivery team, we have
instructed that when deliveries are taking place our drivers are to limit
contact with customers where possible. This protects us and yourselves so
please do not be offended if our drivers do not approach you as normal.
We will keep you updated on any future
developments but if you would like to speak to us in the meantime or if you
need of a top-up you can call one of our offices on the telephone numbers
Peterlee Office - 0191 5186770
Hexham Office – 01434 602421
Alternatively, you can contact us by
emailing sales @wcfnortheast.co.uk
Thank you for your understanding and
I placed an order
for heating oil a week ago Thursday and understood it was a two-week delivery
schedule. Belatedly I checked the tank level and rang back a short while later
to ask whether there was some way I could arrange for an earlier delivery as we
were almost out. The very helpful lady I spoke to offered to mark the order as
Urgent, which was very kind of her.
The oil arrived
the following Tuesday in appalling and worsening weather conditions – the start
of the chaos we have all endured.
I am emailing you
on behalf of my wife and myself to say a massive Thank You. Without that
delivery we would have been in real trouble and we cannot over-emphasise just
how grateful we are to you all.
Thank you all so
much, for a truly outstanding service. The people I have spoken to at WCF, as
well as the delivery driver, have all been very friendly and a credit to
WCF. We are so pleased to have found you!
Our very best