Latest Customer update by UKIFDA | WCF Fuels North East

Important Customer Notice 

Government financial support for UK heating oil households 

The latest update by UKIFDA, the trade body for the liquid fuel distribution industry has released a statement on the £100 fixed payment to heating oil.

“UKIFDA, the trade body for the liquid fuel distribution industry, notes the government announcement this morning confirming that the £100 fixed payment to heating oil users will be made via electricity companies. Through multiple discussions with the government, it became clear that because of the highly competitive nature of the heating oil market with customers holding multiple accounts through different distributors and outlets, a quick method of payment through these accounts without duplication was not possible.

We will continue to offer assistance to the government in the design of the payment system through electricity companies. This will take time and customers should await further details from the government. We also note that eligible customers that do not have a relationship with an electricity supplier will be supported through an alternative route to make sure they do not miss out. Details of this alternative route will be confirmed by the government shortly.

As before we recommend that customers do not wait if they need heating oil. As we head into winter, many oil heating customers will know that the best and most economical approach is to talk to their local distributors on a regular basis and not leave purchases to the last minute”    

If you would like to discuss this further,  please call our friendly team at 0191 5186770 or email

In line with the advice of UKIFDA, we advise that customers continue to order in good time where possible, orders can be placed by calling your local customer services team on 0191 5186770 or via our website